About the job
Serve as a primary point of contact between Regional IT and Global IT.
- Facilitate clear and effective communication, ensuring that technical concepts are understood by non-technical stakeholders.
- Collaborate with the LATAM business to understand their needs, goals, and challenges. Translate these requirements into technology strategies that align with the organization's overarching objectives.
- Manage risks and key strategic relationships between IT and the business owners/clients. Ensuring that clients requirements and expectations related to the IT services are met.
- Lead change initiatives related to technology adoption. Provide guidance and support to teams during transitions, ensuring seamless integration of new tools and processes.
- Build and nurture strong relationships with key stakeholders across various departments. Understand their unique needs and act as a trusted advisor on technology matters.
- Capture new demand towards Global IT and work with Global IT to ensure business requirements are clearly articulated and validated.
- Ensure the effective and efficient use of technology provided by Global IT.
- Motivate and coach team members with the aim of making optimum use of and developing their capabilities, skills and know-how.
- Drive compliance with Global IT standards and support change management towards Global Platforms.
- Elaborate and manage the department’s budget with the aim of organising the department’s various activities and guaranteeing the results within the policy lines of the overall IM budget.
- Ensure agreed Service Levels are met and identify areas of performance improvements
- Act as the Program Manager for IT projects.
Set yourself apart
You have the following qualifications, experience and skills:
- Bachelor's or master's degree in computer science, information systems, business administration, or other related field or equivalent work experience;
- Typically, have 5+ years of work experience with a broad range of exposure to various technical environments and business segments;
- Strong business acumen with working knowledge of the industry, major business processes, and key performance indicators;
- Experience working in a multicultural environment spanning different time zones and geographies;
- Experience with program and portfolio management (desirable);
- Global/International Virtual organization (desirable);
- Broad understanding of current and emerging technology trends and developments;
- Strong working knowledge of governance policies and practices
- Excellent communication skills, as well as the ability to communicate effectively with various levels of staff;
- Solid planning, financial, and performance management skills
- Ability to travel internationally and domestically;
- English is required;
- Spanish is desirable.
What’s on offer?
We offer a unique working environment where talent and ambition can develop to its fullest. We have an open and informal organization culture, where you need to be able to work independently. Fagron is a young, professional and ambitious company with plenty of growth opportunities and we will offer you a competitive compensation and benefits.