Customer Compliance and On-boarding Über die Tätigkeit The Customer On-Boarding Specialist assists the organization by working to ensure customer accounts are set up accurately and efficiently. The individual will work as part of the team to compile account documents and facilitate account remediation.Role Responsibilities:Entering data for new accounts in the systemVerifying licensing for accountsWorking with sales representatives to obtain necessary documentationRemediation of current and legacy accounts to bring into or maintain compliance with FDA and DEA standardsAssisting customer service representatives in making necessary changes to accounts: updating phone numbers, addresses, email contacts, etcSetting up web shop usersSending and monitoring email communications with customersMaking changes in AX to accommodate account alignment, compliance, contacts, etcChanging or updating forms to reflect information neededResponding to emails in a timely mannerFacilitating Web Shop set up for customersSending invoices or statements to customers upon requestWorking with accounts receivables/accounting to ensure correct contacts are on file Ihr Profil Set Yourself Apart: Profile/ExperiencesHigh school degree or equivalentExcellent oral and written communication skillsAbility to multitaskProficient in Microsoft Office toolsAX or other ERP experience is preferred but not requiredGood time managementOrganizational skills Mail-a-friend Stellenangebot weiterleiten: