o Together with the Director of Operations / Superintendent Pharmacist you will own the Quality Management System which translates into operational excellence at the London Specialist Pharmacy Ltd (trading as Specialist Pharmacy) – including writing, quality assuring or approving standard operating procedures. o Supervise the Pharmacist Operations and Quality Assurance and the Lab Manager in quality assuring all compounded products ensuring: o Product specifications are met (e.g. qualitative and quantitative including ingredient quantities and final product appearance) o Preparation methods are correct and adhered to o GMP standards have been upheld during the compounding process o Physio-chemical stability data is up-to-date and accurate o Audit trails including operator and time stamps within and outside the Compounding Software solution are maintained at all times o Integrity and accuracy of data input of all raw materials are cross-checked against the received product and their certificate of analysis/conformity/Home Office Import Licences o Rejected products are clearly documented in the quality management system (QMS) as well as recorded and investigated as non-conformance using the internal error management system, with a clear focus on preventing future occurrences o Ensure data integrity standards are upheld across the documentation pathway including ALCOA+ o Provide advice to the production team on capacity and contingency planning including scheduling, considering production staff numbers, time to compound, equipment, premises and prescriber/patient demand o Supervise the production team and act as the accountable pharmacist for production o Strive to deliver and maintain turnaround times of production as per the company’s key performance indicators and work towards continuous improvement of the pharmacy service. o Observe the Safety at Work Act 1974 regulations and ensure compliance with the Control of Substances Hazardous to Health (COSHH) regulations protecting staff and the general public o Formulate or quality assure the formulation of all new preparations. Dispensary, Compounding, Procurement, Risk Register and Complaints Upholding Compounding Standards and Service Improvement Customer Service |