Customer Service Representative

Σχετικά με την εργασία

This position is located within Fagron Inc, our facility in St Paul. We are looking for a customer service representative to provide excellent customer service to customers across the country.


Responsibilities include:

  • Serve as a first point of contact and respond to customer inquiries via telephone or email
  • Process orders in our ERP system
  • Ensure proper order handling and follow-up with customers
  • Liaise with Sales and Operations on issues, customer requests, etc.
  • Receive and process complaints and/or issues and provide feedback to the customers
  • Verify and update customer data in our ERP system

Ξεχωρίστε από το πλήθος

You possess the following qualifications, background and abilities:

  • Minimum 2 years of experience in Customer Service
  • Experience in medical device or pharmaceutical field preferred
  • Pharmacy Technician certification preferred
  • Excellent written and verbal communication skills
  • Detail-oriented
  • Team Player
  • Problem-solver
  • Adjust quickly to new situations and flexible in mind
  • PC proficiency with good keyboarding skills and the ability to navigate in ERP applications

Τι προσφέρεται;

Fagron offers exciting opportunities for personal and professional growth, which supports and encourages you to develop your skills and talents. Be part of a collaborative culture that rewards you with competitive compensation, an extensive benefits package and a truly open and dynamic work environment.

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