IT Project Manager (Dynamics 365)

About the job

We are seeking a highly motivated Project Manager to manage the implementation of Microsoft Dynamics 365 Finance & Operations across existing and future Fagron North America companies.  This position will also act as ERP functional consultant with the goal of transforming the business through new capabilities.

Key Responsibility Areas

  • Manage the RFP process to hire a Microsoft Partner to assist with Dynamics 365 implementations and ongoing support and make recommendations to leadership
  • Perform a full analysis of business processes and flows, map them onto Dynamics 365 capabilities, determine gaps and develop solutions to fill them
  • Develop an implementation business case for each company including scope, budget, resources, and schedule
  • Build a strong team of key users within each company to be on the implementation project team who will become the advocates, trainers, and first line support for their colleagues during the project and beyond
  • Set and track project milestones, manage and account for unforeseen delays, recommend resource changes, and realign schedules while resetting senior management and stakeholder expectations
  • Keep all project resources such as key users, external suppliers, and IT members informed of assigned tasks and motivated to hit deadlines
  • Collect, analyze, and summarize information and trends as needed to prepare project status reports including Gantt charts, budget vs actual, and logging of issues and risks
  • Establish and implement a cadence for project communications and meetings to provide status updates for senior management, key users, and general employees with a detail-level appropriate to each audience
  • Pilot all business processes together with key users in a test environment at appropriate intervals throughout the project to ensure a productive feedback loop is occurring between the business and IT
  • Organize and manage Dynamics 365 training for the key user team and attend/advise during training sessions they will lead for general employees
  • Throughout the project, mentor and train other ERP business consultants for each company so they can fully transition their support capabilities from the old ERP to Dynamics 365
  • Officially close projects by getting stakeholder sign-off and transition support to key users, helpdesk, and ERP business consultants
  • Keep up to date on Dynamics 365 developments together with the global ERP team and share best practices, successes, and ideas
  • Manage an ongoing portfolio and roadmap of ERP-related projects to continuously gain new value from Dynamics 365 beyond implementation

Set yourself apart

You possess the following qualifications, background and abilities:

  • Bachelor’s degree in CIS/MIS or related field from an accredited institution
  • 5+ years of experience in IT project management
  • 3+ years of experience managing ERP projects
  • Experience leading Dynamics ERP implementation projects in a pharmaceutical or manufacturing environment (Dynamics 365 F&O highly preferred, Dynamics AX will be considered)
  • Thorough understanding of project management principles and planning (PRINCE2 or PMP certification highly preferred)
  • Experience managing executive level stakeholders
  • Experience managing vendor relationships from RFP through ongoing support delivery
  • Ability to motivate groups of people to complete a project in a timely manner
  • Highly organized individual with attention to detail
  • Excellent analytical, logical thinking, and problem-solving skills
  • Excellent verbal and written communication skills

What’s on offer?

Fagron offers exciting opportunities for personal and professional growth, which supports and encourages you to develop your skills and talents. Be part of a collaborative culture that rewards you with competitive compensation, an extensive benefits package and a truly open and dynamic work environment.

Equal Opportunity Employer, including Disability/Vet

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