About the job
This position is responsible for inputting data and making changes to existing data figures in our digital databases. There are also external customer facing communications in relation to data, purchase orders, administrative requests, and troubleshooting issues and updates to orders.
Key Responsibilities
- Create spreadsheets to track important customer information and orders.
- Transfer data from hard copy to a digital database.
- Update customer information in a database.
- Organize existing data in a spreadsheet.
- Verify outdated data and make any necessary changes to records.
- Operate common office equipment, like scanners and printers.
- Search for and investigate information contained in files.
- Input text-based and numerical information from source documents.
- Provide administrative support.
- Sort and organize hard copies of paperwork after entering data electronically.
- Review data for deficiencies or errors.
- Assist with special projects that require large amounts of data entry.
- Provide data entry support across departments as requested.
- Type in data quickly and efficiently.
- Other requests as deemed necessary by the business
- Be the ambassador of Fagron Family Rules, Values and Culture.
Set yourself apart
Basic Qualifications
- High school diploma or equivalent required
- 1-2 years of experience in Customer Service preferred
- Experience in medical device or pharmaceutical field preferred
- Excellent written and verbal communication skills
- Detail-oriented
- Team Player
- Problem-solver
- Adapt quickly to new situations and able to work with minimal supervision as well as with a team
- PC proficiency with good keyboarding skills and the ability to navigate in ERP applications
- Excellent verbal and written communication skills, including the ability to defend assumptions and effectively communicate with internal stakeholders.
- Must be able to work independently and meet deadlines while maintaining a positive attitude.
What’s on offer?
Now let's not forget our [office or site]!
We are located a beautiful high-rise in the heart of downtown Austin that is very easy to access. Once you arrive at the 12th floor, you will be greeted by our bright and beautiful space with fantastic downtown views everywhere. You will love the friendly and energetic atmosphere of our office, along with the great perks we all enjoy immensely. Things like - free garage parking in our building that is safe and secure. Fresh Starbucks coffee delivered daily, delicious catered lunches, and refrigerators stocked with all sorts of tasty cold drinks from which to choose!
Fagron US is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race; creed; color; religion; national origin; sex; age; disability; sexual orientation; gender identity or expression; genetic predisposition or carrier status; veteran, marital, or citizenship status; or any other status protected by law. Fagron US is proud to be an affirmative action and equal opportunity employer.